FAQ
Questions? We got answers
How long will shipping take?
Most orders arrive in 7 to 13 business days. We'll send you a tracking number as soon as your order ships.
For more information see our shipping policy HERE.
What If they don't work for me?
Not working for you? You're covered by our 30-Day Satisfaction Guarantee, counted from the day your order is marked as delivered. Email us at thienbinh1973lg@gmail.com with your order number and the reason, and we'll send you the return instructions.
Find out more about our return policy HERE.
What If I order the wrong size?
Email us at thienbinh1973lg@gmail.com with your order number. We'll make sure you get the right size.
Will they be shipped discreet?
Your order ships in plain, unbranded packaging. Nobody knows what's inside.
How do I wash Menvault Underwear?
Machine Wash
- Turn inside out before washing
- Use cold or warm water (max 30°C / 86°F)
- Gentle or normal cycle
- Use mild, liquid detergent
Important Don'ts
- ❌ No bleach (damages absorbent layers)
- ❌ No fabric softener (reduces absorbency)
- ❌ No tumble drying
- ❌ No ironing
- ❌ No dry cleaning
Drying
- Hang dry or lay flat to air dry
- Allow to dry completely before wearing
Pro tip:
- Wash after each use for best hygiene and longevity. Use one of our mesh washing bags to extend product life.
- Add 1/2 cup white vinegar to the rinse cycle to extra neutralize odors and kill bacteria without damaging absorbency.
Read more about washing instructions here: 👉 How to Wash Menvault Underwear
What makes Menvault better than others?
Most products out there were made for women and adapted for men. Menvault was built from scratch for how men actually leak.
The first boxer brief that holds up to 300ml (10.14 fl oz). 9 layers of protection placed exactly where you need it. Front, back, and sides. Bamboo fabric that absorbs quick, dries fast, and kills odor before it starts. No bulk. No visible lines. Nobody can tell.
And we didn't test this in a lab. Real men who know exactly what's at stake wore them first. Because that's the only test that matters.